Email delivery troubleshooting

Verification email not arriving—
troubleshoot by time and status

First determine whether the message is simply queued, the address is incorrect, or the sending site rejects temporary domains. Take one action at a time and allow time for delivery to avoid triggering rate limits with repeated resends.

Start by checking how long you’ve waited

Time is the simplest way to triage the issue. Be patient at first, then check the address and sender status after a reasonable delivery window has passed.

0–1

Within one minute

Wait for the automatic refresh and make sure the countdown is still running. Mail servers commonly queue messages for several dozen seconds.

2–5

Two to five minutes

Refresh once, then return to the sending site and confirm that it actually says “Sent.” Check the full address.

5+

More than five minutes

Resend only once. If the site clearly doesn’t support temporary email, stop retrying and use a permanent address instead.

Start with the most likely issue

Check in order. Avoid changing the address, resending, and refreshing at the same time, or you won’t know which action restored delivery.

A · Address and page

Is this still the same inbox address?

  • The address entered on the target site exactly matches the one on the current page
  • The page has not refreshed to a new random address
  • The countdown has not reached zero, and the browser has not cleared the access parameters
  • Once a real email arrives, the list no longer shows the demo row
B · Sending site

Did the other site actually accept the request?

  • The page shows that sending succeeded, rather than a field-validation error
  • The verification-code cooldown has ended
  • There is no clear message saying “Email domain not supported”
  • You were not asked to complete a human-verification check or accept the terms

What to do next

What you seePossible causeNext step
The Send button is still counting downThe sender accepted the request and is queuing itWait for the cooldown to end; don’t change the address
The address is invalid or unsupportedThe site blocks temporary email domainsFollow the site’s rules and use a permanent email address
The address bar differs from the address you enteredYou changed addresses or restored another sessionSubmit again using the current address
Emails from other sites arriveA specific sender is delaying or blocking deliveryContact the sender or use an address you can keep using
No emails arrive at allA temporary network or service issueKeep the address, refresh later, and contact support

Don’t test temporary email with high-risk accounts

A temporary inbox comes with no promise of long-term recovery. Always use an email address you can keep accessing for orders, financial, medical, work, and important social accounts.

When you can switch addresses

For one-time trials, download links, or short tasks that won’t require a future login, you can retry with a new address once you’ve confirmed the sender allows it. Switching addresses destroys the old inbox, so first make sure it has no pending messages.

When you should use a permanent email

If you may need password recovery, billing messages, or security alerts later, stop troubleshooting with a temporary address. A forwarding alias can hide your real address while preserving ongoing control.

Still haven’t received it?

Tell the support team when it happened, the sender’s domain, and the message shown on the page. Don’t send verification codes or sensitive message content.

Contact support